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Shoppers

More options, more protection and more rights for Shoppers!

How did we ever shop before the internet? You can find anything and connect to anywhere- even shop in other EU countries from the comfort of your armchair.

If you buy something online, even from an Irish supplier, you have 7 days to return it if you are not happy with it, and if it’s faulty, you can ask for a refund if repair or replacement isn’t a feasible option.

If you get insurance, a loan or another financial product over the phone or on the Net, you have a 30 day cooling off period. Spamming and cold calling are restricted. Now whose heart isn’t warmed by the thought of less spam?

You might like to check out the eYouGuide offers practical guidance to on-line shoppers on their rights http://ec.europa.eu/information_society/eyouguide/index_en.htm